Taking Virgin Media to a small claims court
Hello, Wondering if anyone can help me taking Virgin Media to a small claims court? You need to name a person and address during the claim process. Would I be best using Lutz Scholes as the name? What is the best address? The claim relates to my trying to cancel my service, and Virgin Media failing to disconnect me after the 30 days notice I gave back in February. It appears the Virgin Media representive I spoke to on 6 Feb failed in his duties, so when I rung up on 8 March as instructed to do so, to get disconnect, they wanted another 30 days notice! I'm now paying for a service I don't need and don't want. After today's phone call to Virgin Media they claim someone will ring me back in 7 to 10 working days and will disconnect me then. As I've spoken to three people already and I've either been misinformed or lied to, I'm not confident I will get the phone call. By the end of March Virgin Media will be owing me around £100, and want to be ready with the small claims court submission. Thank you Mr TurnerSolved6.9KViews2likes8Comments