Sky Ents & Cinema Ultra HD
This is getting stupid now my bill was going up in april from £86 a month to £97 a month so i called spoke was offered same package as i said i wanted it to stay same for £92 a month not great but £5 a month discount on new price I agreed but when contract came though Sky Ents & Cinema Ultra HD had been removed I watch UHD movies so made call was told would be sorted I went on holiday returned was not fixed still NO Sky Ents & Cinema Ultra HD (UHD movies repeat movies as every time i call 3 times they keep saying sports) I want Sky Ents & Cinema Ultra HD back as i would never say yes to remove it. i told the last 3 times i have made call being told it would be put back on however she just keeps saying why not call before i said i did and then went on holiday and could not call from Thailand. I asked for a manager call back but lady eventually just cut me off and yes she cut me off she had my number to call me back if disconnected and as she has not called me back she did it on purpose
