Can't Change Package
I'm trying to adjust my package to see if I can save a bit of money (i.e. dropping tv) but whenever I try to go to see what offers there are, it takes me straight to just renewing the deal I had - the contract expired in August, so shouldn't be an issue? I'm also wanting to cancel the O2 simcard which I never use, but I'm sure I was told the contract price would cover its cost, so I'm now paying £15 extra a month for a simcard I never use!
