Where’s my £50 credit
I signed up to Virgin in May Pay £39.50 a month Was given a £50 credit for joining and was told via live chat at the time that it would come off in subsequent bills. It appeared on my first bill towards the bottom saying £50 credit. However it has since disappeared and nothing more has been reduced from my monthly bills. Lastly, trying to hold of Virgin CS is more difficult than escaping Alcatraz. Why do they make it so complex and appear to want to avoid helping their customers.
