Thanks, after about 40 minutes on the phone I believe I have succeeded in getting my contract ended at midnight end of 6 Feb (end of the minimum term), and they agreed I would have nothing to pay since I am already paid up to that date.They shoot the...

I wrote the letter out of despair having been cut off after having finally got through on the phone. Before I got cut off I had passed security and served notice of the cancellation - all recorded for "monitoring and training purposes" (but not for e...

I took the the Forum Team's advice and my letter was returned as "addressee gone away". Is Virgin Media too tight to pay for postal forwarding for 12 months? Or is it policy to just avoid receiving cancellation letters?It is an F-ing disgrace how dif...