ContributionsMost RecentMost LikesSolutions2 wifi pods stopped working at the same time I have 2 wifi pods and noticed yesterday that neither were connected, both have a yellow exclamation mark in the connect app and 'unknown' connection status I've done everything I can to get them to reconnect but nothing is working, when they are first plugged in there is a turquoise light followed by a blue light and then they will flash green for a while and then go off altogether. Complaint help Please can someone help me, there was a renewal offer in my virgin media account which I accepted with the promise of not losing anything! Roll forward to today and I receive an email stating I now have netflix with ads... I can see i am not the first person this has happened to, I complained on webchat today under reference C-1112241361 and have just received an email alluding to the fact my complaint has been resolved but no resolution offered. Why do you offer customers things which are clearly no longer available? I have spent time on the phone and on webchat which is painful at times and still no further forward, really considering cancelling everything but I fear that may not go as planned either! Re: Contract Renewal and netflix I'm also having the same issue and I have tried reaching out via web chat and telephone but just not getting resolved at all. I will end up cancelling as I have been misled at every stage.