NewSteve
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Contract Renewal Frustration
Contract Renewal was due 13 Oct. Renewed online on 09 Oct and received email. Received further email on 21 Oct thanking me for making changes and confirming the new discounted monthly payment. Since had the standard monthly billing email with a non-discounted rate. Logged in to My Virgin to find that there is no sign that the contract has been renewed. In addition, Netflix has been changed to Standard with Ads. Can anyone help? Thanks in advance.Solved2.9KViews0likes2Comments