ContributionsMost RecentMost LikesSolutionsVirgin errors again I was due to have 360 box installed today but apprentice engineer refused to cable from downstairs to my living room upstairs. I booked the engineer appointment because I needed cabling. Surely people have 360 boxes installed upstairs in bedrooms. Decided to swap to the virgin stream instead, which is much more expensive and has much less functionality. I should of known that virgin are now trying to charge me £95.00 connection fee, especially when agreeing with agent it would be wavered with any activation fees too. Been on phone for nearly 2 hours today speaking with Virgin. It's the worst service provider in UK. I've logged a complaint with them too. I'm just ready disappointed. I was expecting to be watching my new TV service this evening.