ContributionsMost RecentMost LikesSolutionsRe: check network status engineer visit, he wasn't able to fix the fault. I still believe the fault is external. He put two attenuators on the back of my hub to try and bring the levels down it only helped a bit. Re: check network status Terrible latency even when pinging google. Re: check network status Have I posted it correctly? Re: check network status 3.0 Upstream channels Channel Frequency (Hz) Power (dBmV) Symbol Rate (ksps) Modulation Channel ID 0 49600000 38.3 5120 QAM 64 1 1 43100000 38.3 5120 QAM 64 2 2 36600000 38.3 5120 QAM 64 3 3 30100000 38.3 5120 QAM 64 4 4 23600000 38.5 5120 QAM 64 5 3.0 Upstream channels Channel Channel Type T1 Timeouts T2 Timeouts T3 Timeouts T4 Timeouts 0 ATDMA 0 0 0 0 1 ATDMA 0 0 0 0 2 ATDMA 0 0 0 0 3 ATDMA 0 0 2 0 4 ATDMA 0 0 0 0 3.1 Upstream channels Channel Channel Width (MHz) Power (dBmV) FFT Type Modulation 6 10.4 33.2 2K QAM 256 3.1 Upstream channels Channel Channel Type Number of Active Subcarriers First Active Subcarrier (Hz) T3 Timeouts T4 Timeouts 6 OFDMA 208 74000000 0 0 Re: check network status 3.0 Downstream channels Channel Frequency (Hz) Power (dBmV) SNR (dB) Modulation Channel ID 1 362000000 11 39 QAM 256 1 2 370000000 10.7 39 QAM 256 2 3 378000000 9.2 39 QAM 256 3 4 386000000 8.6 39 QAM 256 4 5 394000000 8.6 39 QAM 256 5 6 402000000 8.7 39 QAM 256 6 7 410000000 8.7 39 QAM 256 7 8 418000000 8.6 39 QAM 256 8 9 426000000 8.5 39 QAM 256 9 10 434000000 8.4 39 QAM 256 10 11 442000000 8.4 39 QAM 256 11 12 450000000 8.5 39 QAM 256 12 13 458000000 8.4 39 QAM 256 13 14 466000000 8.3 39 QAM 256 14 15 482000000 8.1 39 QAM 256 16 16 490000000 8 39 QAM 256 17 17 498000000 7.8 39 QAM 256 18 18 506000000 7.7 39 QAM 256 19 19 514000000 7.7 39 QAM 256 20 20 522000000 7.7 39 QAM 256 21 21 530000000 7.7 39 QAM 256 22 22 538000000 7.7 39 QAM 256 23 23 546000000 7.6 39 QAM 256 24 24 554000000 7.6 39 QAM 256 25 25 562000000 7.5 39 QAM 256 26 26 570000000 7.7 39 QAM 256 27 27 578000000 7.6 39 QAM 256 28 28 586000000 7.5 39 QAM 256 29 29 594000000 7.3 39 QAM 256 30 30 602000000 7.4 39 QAM 256 31 31 610000000 7.5 39 QAM 256 32 3.0 Downstream channels Channel Locked Status RxMER (dB) Pre RS Errors Post RS Errors 1 Locked 39 0 0 2 Locked 39 0 0 3 Locked 39 0 0 4 Locked 39 0 0 5 Locked 39 0 0 6 Locked 39 0 0 7 Locked 39 0 0 8 Locked 39 0 0 9 Locked 39 0 0 10 Locked 39 0 0 11 Locked 39 0 0 12 Locked 39 0 0 13 Locked 39 0 0 14 Locked 39 0 0 15 Locked 39 0 0 16 Locked 39 0 0 17 Locked 39 0 0 18 Locked 39 0 0 19 Locked 39 0 0 20 Locked 39 0 0 21 Locked 39 0 0 22 Locked 39 0 0 23 Locked 39 0 0 24 Locked 39 0 0 25 Locked 39 0 0 26 Locked 39 0 0 27 Locked 39 1 0 28 Locked 39 0 0 29 Locked 39 1 0 30 Locked 39 1 0 31 Locked 39 0 0 3.1 Downstream channels Channel Channel Width (MHz) FFT Type Number of Active Subcarriers Modulation (Active Profile) First Active Subcarrier (Hz) 33 94 4K 1840 QAM 4096 1108 3.1 Downstream channels Channel ID Locked Status RxMER Data (dB) PLC Power (dBmV) Corrected errors (Active Profile) Uncorrectable errors (Active Profile) 33 Locked 40 7.5 13347071 0 Re: check network status 3.0 Downstream channels Channel Frequency (Hz) Power (dBmV) SNR (dB) Modulation Channel ID 1 362000000 11 39 QAM 256 1 2 370000000 10.7 39 QAM 256 2 3 378000000 9.2 39 QAM 256 3 4 386000000 8.6 39 QAM 256 4 5 394000000 8.6 39 QAM 256 5 6 402000000 8.7 39 QAM 256 6 7 410000000 8.7 39 QAM 256 7 8 418000000 8.6 39 QAM 256 8 9 426000000 8.5 39 QAM 256 9 10 434000000 8.4 39 QAM 256 10 11 442000000 8.4 39 QAM 256 11 12 450000000 8.5 39 QAM 256 12 13 458000000 8.4 39 QAM 256 13 14 466000000 8.3 39 QAM 256 14 15 482000000 8.1 39 QAM 256 16 16 490000000 8 39 QAM 256 17 17 498000000 7.8 39 QAM 256 18 18 506000000 7.7 39 QAM 256 19 19 514000000 7.7 39 QAM 256 20 20 522000000 7.7 39 QAM 256 21 21 530000000 7.7 39 QAM 256 22 22 538000000 7.6 39 QAM 256 23 23 546000000 7.6 39 QAM 256 24 24 554000000 7.6 39 QAM 256 25 25 562000000 7.5 39 QAM 256 26 26 570000000 7.7 39 QAM 256 27 27 578000000 7.6 39 QAM 256 28 28 586000000 7.5 39 QAM 256 29 29 594000000 7.3 39 QAM 256 30 30 602000000 7.4 39 QAM 256 31 31 610000000 7.4 39 QAM 256 32 3.0 Downstream channels Channel Locked Status RxMER (dB) Pre RS Errors Post RS Errors 1 Locked 39 0 0 2 Locked 39 0 0 3 Locked 39 0 0 4 Locked 39 0 0 5 Locked 39 0 0 6 Locked 39 0 0 7 Locked 39 0 0 8 Locked 39 0 0 9 Locked 39 0 0 10 Locked 39 0 0 11 Locked 39 0 0 12 Locked 39 0 0 13 Locked 39 0 0 14 Locked 39 0 0 15 Locked 39 0 0 16 Locked 39 0 0 17 Locked 39 0 0 18 Locked 39 0 0 19 Locked 39 0 0 20 Locked 39 0 0 21 Locked 39 0 0 22 Locked 39 0 0 23 Locked 39 0 0 24 Locked 39 0 0 25 Locked 39 0 0 26 Locked 39 0 0 27 Locked 39 0 0 28 Locked 39 0 0 29 Locked 39 0 0 30 Locked 39 0 0 31 Locked 39 0 0 Re: check network status 3.0 Upstream channels Channel Frequency (Hz) Power (dBmV) Symbol Rate (ksps) Modulation Channel ID 0 49600000 38.3 5120 QAM 64 1 1 43100000 38.3 5120 QAM 64 2 2 36600000 38.3 5120 QAM 64 3 3 30100000 38.3 5120 QAM 64 4 4 23600000 38.5 5120 QAM 64 5 3.0 Upstream channels Channel Channel Type T1 Timeouts T2 Timeouts T3 Timeouts T4 Timeouts 0 ATDMA 0 0 1 0 1 ATDMA 0 0 0 0 2 ATDMA 0 0 0 0 3 ATDMA 0 0 0 0 4 ATDMA 0 0 0 0 Re: check network status NO. It says no issues found. But i did get a text message from virgin saying there was an issue, they never told me they fixed it. I am still waiting on vikki to let me know if its been fixed its been two weeks now. Re: check network status i was talking to someone called vikki, they said theres an area fault but that was 2 weeks ago. And I havn't heard anything back yet. Re: check network status Could it be an area fault? It seems when my connection gets bad I notice the 10.9db appear.