1650J
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Bill credit not received
Hello, when I signed up to my package in Feb I did it via USwitch, it said I would receive a £130 bill credit on my first bill from Virgin Media. however, I have not received this. I called Virgin up and after a lengthy conversation they told me USwitch must issue this. USwitch have now told me that this is part of the contract on Virgins side and they must issue it. It does say on my contract sign up email from Virgin Media I would receive it: “Package: Broadband + Phone M125 Fibre Broadband & Weekend chatter Offer: £130 bill credit” so I am now stuck not getting anywhere. please can you help me with this.946Views0likes6Comments