000Ollie000
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Re: Auto Compensation for Delayed Activation
It’s been really unprofessional, I keep getting passed to different departments or, frustratingly, they put the phone down (they’re supposed to call back when this happens but they never do). I can’t see why it’s too much to ask for confirmation it’ll be granted681Views0likes1CommentAuto Compensation for Delayed Activation
My original activation date was 22nd January, there have been three delays. They knew from day dot that I needed a tee connection outside my property and all anyone has done is spray paint the pavement (twice) and sent 2no. Engineers out for a visit to assess. I can see there’s an automatic compensation scheme that is £5.83 a day up until I’m finally activated. Jan 22nd to March 29th would take that up to £396. I’m reaching the end of my tether with it all but if they stay true to their word, I can just about stick it out for that sort of amount.Solved695Views0likes3Comments