Jayjak
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Re: Cancellation scam
You report you issue on this community group they reply snd still stall you on cancelling its oblivious I am not using this services ? they claimed they will refund these items Dre’s rip off charges ? When I have message these different services over 100 times, they explains everything any needs to know. please can you supply all of my transcripts on this all my chats ? I would like to send them to Ofcom.1.4KViews0likes1CommentCancellation scam
Dear Virgin I sent s complaint to Virgin regarding this situation as I thought Virgin were fair when I first signed up to a £49 per contract for my TV with BT Sports, internet which was slow and a phone line. I was contacted 20th October, I checked the invoice to be told will be charge £100.00. I contacted them via chat immediately which was impossible, having waiting so long I gave up. I decided there and then I did not want this service and stop using it. On the 3rd November I change over to another supplier. I was sent another invoice 20th November which informed my I was on another package and I owe £160.00.yet I want this cancelled on the 20th Oct 23. I have been constantly on thf long winded chat service waiting and waiting. My contract is still not cancelled and I a still being charge for a service I cancelled. on thr 20th October. I should get compensation for my time. Beware these contract are not cheap. Customer care is dreadful. I requested all my chat transcript to br told on chat they cannot supply this. I asked for customer support emails, it as impossible, frustrating and time wasting.1.5KViews0likes8CommentsRe: Cancellation scam
Virgin media rip off I get a £49 per year contract. I get a bill stating it will rise considerably. No loyalty benefits. Tried cancelling with great difficulty, from the 3rd November as I am using another supplier.My Virgin contract changed without my permission.to £65 per month.I get a billed from 20th October until thr 20th November £160, Why ? I am not using this equipment. I wanted this cancel when I received thf invoice in October yet these still want more money for a service I did not request. I want this cancelled yet Virgin would not stop charging. you pay £49.00 a month then £80 per month for 2 months. Worst of all I am really concerned regarding any other invoices I may receive in thr future. Considering they know full well I wanted to cancel well before the 3rd November1.5KViews0likes2Comments