ContributionsMost RecentMost LikesSolutionsRe: can't get emails on iPad/iPhone thanks Graham. When I 'verify email address' it comes up with the sign in page asking for an email and password. It won't accept either the new or old email and not sure which password? would it be easier to just change the log in email in 'my virgin media'? can't get emails on iPad/iPhone Morning. I have gone through the process of generating an app password but keep coming up against a problem. I understand that I have to send the password to another email. I get the email---- and click on the link---- What email and password do I put in here? Thanks Eamon