Virgin Media Virgin Media Community

MollyisMoon · 31-08-2023

*Can one of the Forum Team provide urgent assistance with my issue?*I am seriously unhappy here and Im a step away from launching a formal complaint.Background - Nearly 10 years with Virgin. Same contract – Broadband, basic TV and supplementary line ...

MollyisMoon

Forum Team,Private message sent on Thursday. Can I have a reply today please?

MollyisMoon · 21-09-2023

Forum TeamIn light of the admission that Virgin are fault for my complaint and that it is the source of every problem afterwards related to sorry mess:Can you tell me why I keep on receiving a fabricated bills for charges I don’t owe?Can you explain ...

MollyisMoon · 15-09-2023

I did not need a deadlock letter - not that Virgin would give me it anyway, so I do not have these details. My first complaint about this was back in mid June so I was over the 8 weeksSo, Virgin Media disconnect me due to an error wholly on their par...

MollyisMoon · 15-09-2023

Hello Forum Team,Nearly 3 weeks disconnected nowFirmly established that my complaint is correct The last resolution from the team was to be accepted before you reconnect me. Not accepted as I owe the sum £0 to Virgin MediaComplaint to the communicati...

MollyisMoon · 04-09-2023

I did not need one. It was over 8 weeks from the original complaint.

Virgin Media Virgin Media Community

Virgin Media Virgin Media Community

User Statistics

User Activity

Charges for calls with no landline and no Phone. Services now suspended due to non-payment

Re: Charges for calls with no landline and no Phone. Services now suspended due to non-payment

Re: Charges for calls with no landline and no Phone. Services now suspended due to non-payment

Re: Charges for calls with no landline and no Phone. Services now suspended due to non-payment

Re: Charges for calls with no landline and no Phone. Services now suspended due to non-payment

Re: Charges for calls with no landline and no Phone. Services now suspended due to non-payment