Hi, I want to switch to eBilling but it seems impossible to do as the MVM app cannot authenticate me, I’ve given up on it as it’s an awful app. The online version doesn’t seem to have the My Profile tab to sort it. Really disappointing from a tech me...

Hi, I'm having the same issue. Won't accept an acceptable password to register for MyVirginMedia. I have used this gmail.com account on a previous cancelled account, I'm not sure if that's relevant. Please can someone DM me to sort. Thanks