I’ve noticed one of our two pods has started buzzing in the last week. We’ve had it about 6 weeks and fine until now. It’s also red hot which worries me. Should I get this replaced? Is this normal? The other one downstairs is silent and cool to touch...

Had my hub 3 swapped for a hub 5 four days ago. Since swapping the wifi pod doesn’t work (constantly flashing white light) and the Virgin Connect app can’t find the hub. So now in a house with nine rooms I have wifi in one room. I have deleted the Ap...

A week ago I updated from TiVo to 360. I’ve removed the TV control app and installed the Tv Go app on one devise, my iPhone. I’m logged into the app but there is no option to record or  down load anything. There is no option to use the app as a remot...