I only want to use my home phone to receive calls or to use in an emergancy. So Is there a charge to activate my Hub for calls?And as calls are over the internet and no backup if the web gos down I ho[pe there isn't a line rental like there is on the...

I am a new customer. Is that illegal to charge for a service that I never requested or want? can someone from the virgin team tell me why a subscription service called ' virgin homeworks' has been added to my account without me asking for it.. My onl...

 I am a new customer, and I have agreed to a monthly contract for the M125 package at £26.50 a month, and arfter I spoke to custome services about why my landline phone was disabled on the Hub 3 router, I was told for my phone to work I would need an...

Every time I contract Customer Services they ask me for an answer to a security qustion I first set up but they dont accept bmy answer. So I need to set up a new one, but I can not find any way to do that.