This is on the app.On all browsers it cycles round from view bill to broadband and TV back to help which has th option to view bill which cycles back to broadband and TV which when pressed cycles back to help section which has the option to view bil...

I have exactly the same issue and the answer given to you below by Virgin is worse than useless. Talked to 3 reps who all say they are working on it. 3 months been like this and still no change