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since ‎01-05-2023

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Post code checker says its available in my street but not at my house? next door has a connection ( to virgin) and is an adjoining semi detached house.  A chap who was a Virgins engineer working at the cab at the bottom of our road says its available...
Neighbors have Virgin and it's a semi detached house adjoining us.Engineer in cab says it's connected thre and should be fine, but I am convinced that the Post code checker just says no?  Unless there are too many connections at the exchange but that...