I received a phone call from the Executive team stating they would look into it and then when it came to change the package to email them back, which I did and since then there has been total silence on their end.
Hi @Kath_FThe letter I received didn't state that I would receive a call, and that the change would happen straight away. This makes me sceptical as to if I will receive a call from the team at all and the change will be applied without me knowing th...
I don't want to make changes to my package I just want to find out the price of my current package once it changes from MyRates to MatesRates, like the other people have asked in this thread.
Any further information on this. I've contacted the myrates team and they couldn't help as they said they could only help with Mobile deals and not broadband.Is it really this difficult to get access to this piece of information?
