I have additional On Demand charges on my bill. I have never agreed to watch something that I've been asked to pay extra for.Are PIN channels chargeable? I have watched PIN-access programmes but never been informed that there's a charge for them. I ...

There's areas of my house that get no wifi signal. When I run the Virgin Connect scan I get 'oops, something went wrong, try again or call 0345 454 1111 etc'. I know I need at least one additional wifi pod but there seems to be no menu option that le...