Hi, my partner has recently left virgin media and we're trying to understand things to do as a leaving customer. Here're some questions.Q1. Should we return our kit? If yes, how could we return? We were just wondering as we haven't received any email...

Hi, I've recently joined the virgin media as a new account and I'm waiting for the kit being delivered until this Friday (10 Mar).In the same address, my partner has been using the virgin media customer and just ended the contract today. We're trying...

Hi, I've recently joined a broadband plan as a new customer and ordered a new self-installation kit.The kit was not delivered on my chosen delivery date and I haven't received any contact from Yodel or Virgin regarding the delivery status of the orde...