We finally got this resolved I have to say David_Bn has been amazing and didn’t give up!The problem was with a historic account attached to my email address. Support had to resolve in the end however without the forum I wouldn’t have got there.
Hi I tried that using safari not the app on my phone: it logged me in but the account number and are were blank. This is the same as before but it redirected me as shown on photo attached
It looks like my email address that I used to sign up with is attached to an old account in my ex partners name.when I login all I see is her account number and name. When i try to register it says we have founds you and I click on the email and it t...