I had exactly the same issue from March 2021 no demands emails calls letters and now I’ve got a ousting debt on my credit score , I’m confident that this has happened to many customers and believe virgin media just sold of loads of debts during the p...

I believe that this was during and after lockdowns many people were struggling financially they was not allowed to hound people with threatening letters emails etc so they just wrote off or sold on a load of smaller debts to a 3 rd party to chase at ...

 

I to have the same issue I left virgin media in March 2021 never moved adress or emails etc and now out the blue got a demand and on my credit report for £75 I managed somehow to speak to virgin on phone and they said I owe nothing and sent a email s...