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Re: IMFS debt collectors for mysterious bill from 2021
Hi @Tom_W1 I wasn't in arreas nor did anyone from VM get in contact with me to notify me of any monies owed - like I said in my original post I pay EVERYTHING on time & in full, always have - VM have passed a debt on I had no clue about - passed on my private information I trusted them with, information they could have used to contact me to tell me I owed them for x,y,z...they instead sold the 'debt' off to what appears to be a scam debt collection service twice removed from themselves. I already rang you guys & you said nothing was owed & you don't use debt collection services, low & behold here you are saying the excact opposite. How can you sit there & tell me you attempt to contact individuals? I was a longstanding customer of yours, been with you guys since the NTL days - you've had all my contact details for years - no change in address, phone number or email - yet you guys coulden't contact me in 90 days of me canceling? After all the YEARS of spam from you guys over the years to all my points of contact - you expect me to believe you guys actively tried to get in touch with me to notify me of this said 'debt'? This is an aboslutely discusting tactic VM are using to get just a little bit more money from leaving customers by selling these spurious 'debts' & more importantly - our data - you should be ashamed & trying go give us some real answers to the problems not caused by us - I shouldn't have to be trying to figure out what has happend here when I did nothing but cancel my accout with you.2.4KViews0likes0CommentsRe: IMFS debt collectors for mysterious bill from 2021
I'm going through the exact same thing - Closed my account in 2021 - a few months ago start getting spammed by CRS via texts telling me to pay my outstanding debt @ the attatched link. I just ignored & blocked - no matter how many times I blocked the texts kept coming - it wasn't until a few weeks ago, when they emailed me, I found that the source of the debt was Virgin Media. So I call Virgin to see what exactly is going on as I've never missed a payment or been in any sort of arreas for anything - ever! I was told there is no outstanding debt & this was a scam, I then asked if VM use any debt collection agencys if they're ever chasing people who owe them money? I was assured they don't. After reading this thread - there is clearly something fishy going on here - CRS say JC International are their client in the email they sent & one of the mods here have confirmed VM are associated with this JCI company - seems to me VM are creating debts via account closure charges they're not informing the customers about (I apparantly owe £33 but was never informed via mail/email or text from VM that I had something outstanding to pay or what it was for) & selling them on to JCI who in turn are using these scam debt collection services to scare people into paying for an apparantly untraceable debt. VM need to step up here & do something - go read the google reviews for Credit Resourse Solutions (CRS) they're absolutely shocking & I certainly won't be handing these scammers my bank details. This will have & has already caught many many people out & VM have to sort this mess out before it gets too big.2.5KViews0likes4Comments