Virgin Media Virgin Media Community

jolly86 · 14-03-2023

Hi,Having some real issues with my 1GB line and the amount of connection dropouts.I've had a VM engineer visit after 3 complaints, who removed a previous occupants cut coax cable from the exterior box as this was causing too much noise and drop outs,...

jolly86 · 22-02-2023

Hi all,I've had my 1Gb line installed and it's working well after some noise on the line was removed, the only issue is my techniciation said that as the wifi isn't great towards the back of my property I'd need to ask for a WIFI Pod - have rung the ...

jolly86 · 16-03-2023

jolly86 · 15-03-2023

Shockingly bad, complaints aren't interested they keep telling me to ring support, yes I'd love to spend an hour on the phone everyday getting told to reboot my router and wait, for the issue to resurface within the hour.

jolly86 · 14-03-2023

It's gotten worse - no amount of rebooting or using the VM connect app matters when the fundamental issue isn't something I can control.Going to look at getting the contract cancelled at this point

jolly86 · 25-02-2023

Thank tou Molly, this is the first POD I have requested but I have replied to ypur DM.Thanks

jolly86 · 22-02-2023

Thanks newappollo I will give that a try in the morning.

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High latency, lots of dropped packets, total connection dropouts.

Wifi POD ordering issue

Re: High latency, lots of dropped packets, total connection dropouts.

Re: High latency, lots of dropped packets, total connection dropouts.

Re: High latency, lots of dropped packets, total connection dropouts.

Re: Wifi POD ordering issue

Re: Wifi POD ordering issue