I changed my Virgin Media package and I’ve received my Pre Contract Documents. This was two days ago now and I haven’t received any other communication to tell me when the new package will take effect. Does anyone know how long this should take?
I have received an SMS message from Virgin Media 3 days ago saying ‘the new kit will arrive on null. Yodel will send you a 2 hour delivery window. To view your order details get the app’first, what does ‘null’ mean?second, my order does not show on m...