I spoke to an agent directly when my landine stopped working a week ago. He arranged for a WiFi adapter to be sent and said all I had to do was plug the phone into it, when it arrived. It came yesterday and I still have no dial tone and cannot receiv...

My landline has not been working for the last two days. There is no dial tone, just a crackling noise. I have done all the checks advised on the website and even bought a new phone to make sure this isn't the problem. There are no signal problems in ...