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Ijlane · 15-04-2023

I’ve just been upgraded to a hub5 with 1gbps, but my Wifi pods won’t connect to the hub. I’ve tried factory resetting the hub, linking the pods via cat5 Ethernet to hub, rebooting the hub, pressing the wps button on hub, but still no luck. Rang VM cu...

Ijlane · 12-02-2023

My 2 wifi pods are not working following a power outage. The Connect app says that according to the ‘system’ I don’t have any so I can’t connect them to my hub 3. Both pods are showing a slow flashing white light. Rebooting the hub makes no differenc...

Ijlane · 15-04-2023

VM CS did their magic & both hubs are connected! Turns out that the ‘work order’ for my ‘self install’ of the hub5 hadn’t been closed, so the pods hadn’t been re-registered. thanks

Ijlane · 13-02-2023

I rang VM Customer Support and they ran thru a few suggestions for things to try & waited each time for me to test them out. Nothing worked so they were just about to sort out sending me 2 new wifi pods when the tech support lady found a solution. Th...

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Hub5 WiFi pods won’t connect

WiFi pods failed after power outage

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