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andy3833 · 16-02-2023

Good morning. Having issue with internet, I’m connected to the hub5 but internet not working on any device . This has been happening every day for last 10 days .. once reboot is done everything works fine till next day . Anybody any ideas ? regardsAn...

andy3833 · 15-02-2023

Hello all nearly everyday now for past 2 weeks I hv had to reset hub 5 ..problem is I’m connect to the hub but have no internet. Did status check but all is ok in my area . But with this problem when on virgin connect it won’t show any connection reg...

andy3833 · 11-02-2023

Got my bill today and a usage charge of £6.99 on it .. now I I’m only one that has access to account or password .. it’s says on bill it was on 15th January.. can Some one explain what this may be regardsAndrewv

andy3833 · 10-03-2023

The last few days have been ok and awesome speed .. at beginning of week tho I had to reboot system . And Tuesday night it did the same thing , the 2 extension hubs were flashing away too . An hour later internet was all work great again regards Andy...

andy3833 · 05-03-2023

andy3833 · 01-03-2023

I have tried all that virgin team have asked to try , but internet still having same problems, it shows it’s connected but no pages or videos will open .. when it does resolve it self it works great and fast , just annoyed it not working full time r...

andy3833 · 21-02-2023

hi The hub 5 is in living room and pod 1 is in kitchen which is right beside living room . Pod 2 is at top of stairs . The problem with connecting was not only with hub but may been with pod at top of stairs .. I couldn’t get Wi-Fi on my phone or lap...

andy3833 · 19-02-2023

Hi , I did all that before I went on to the forum , but I still having the same issues Andy

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Internet not working

Joined to hub 5 but no internet

£6.99 for usage charge

Re: Joined to hub 5 but no internet

Re: Joined to hub 5 but no internet

Re: Joined to hub 5 but no internet

Re: Joined to hub 5 but no internet

Re: Internet not working