My email address has been connected to 2 account numbers. I ordered a bundle and it was never processed by virgin media so when I called they had to do it all again over the phone. This has caused my acocunt to be attached to 2 different account numb...

I have just moved in & installed my internet and tv a few days ago. My account number is wrong on my MyVirginMedia app and I cannot change it. It won't let me access my bills or anything as the account number is wrong