Virgin Media Virgin Media Community

Ficroce · 27-03-2023

We had confirmation from Virgin on the 16th February that our account had been closed and the final bill had been produced. We were advised that we would be sent a cheque in due course, which owed us around £100. Could someone advise on where this ch...

Ficroce · 10-02-2023

Services were disconnected from Virgin on the 22nd December, including TV and Broadband. There was no contract in place for a phoneJust found out today, Virgin has locked us into another contract for Virgin Mobile. We didn't agree to this and aren't ...

Ficroce · 10-02-2023

I'm not sure if the export was successful or not. We received confirmation that the number was to be exported on the 14th December and we received confirmation that the services had been disconnected on the 22nd December. We spoke to the new provider...

Ficroce · 10-02-2023

We did yes. We didn't stay with the provider that the number was exported to, but we did request the number was exported and confirmed this was done by one of the agents

Ficroce · 10-02-2023

The agent from Virgin Media said it was a Virgin mobile, but having looked at the account, it appears to be a landline, I'm really sorry for the confusion

Ficroce · 10-02-2023

Hi Carley,I believe we had a package that included the landline, but this was all meant to be disconnected and the number should have been exported. We have written confirmation from Virgin this had happened. We never agreed to another contract,I rea...

Virgin Media Virgin Media Community

Virgin Media Virgin Media Community

User Statistics

User Activity

Waiting for cheque to be sent from Virgin

Signed up to new contract without consent

Re: Signed up to new contract without consent

Re: Signed up to new contract without consent

Re: Signed up to new contract without consent

Re: Signed up to new contract without consent