Day 33 of my total loss of service no tv no broadband and no landline also still no one from vm has been in contact with me about getting the damaged fibre repaired. Daily texts saying someone will be out the following day but nobody ever shows up. W...

I have had no tv no broadband and no landline since Friday morning on the 20th January 18 days as of today due to a damaged fibre cable outside my property is this normal to wait this length of time all I get from customer service is someone will be ...