Hi,my new virgin Hub 3.0 router is always amber. It works in the same room i am in but is slow upstairs. I’ve asked for another box so they are sending that but am concerned about why it would be that inefficient. I’ve followed all the steps to make ...

Hello, The app says it’s still setting things up. My broadband was installed Thursday so surely it would have been set up by now? I can only access limited info. Is there a problem do you think or is it usually this slow?