Thank you, Carley, that's helpful. Just one more thing, there was an extra charge in my first bill that is due to be refunded. I wonder if it can cover (at least partially) the cost of an engineer appointment? Please, can I sen you a private message ...
I am looking to relocate the existing socket for the broadband. The present one was set up ca. 10 years ago in what was a study but is now children's room. The room has a remote location and the quality of signal in other parts of the house is poor.
Hi Carley,Thanks for your reply. The other query was about a different issue and it has been resolved. Could you support with this one, please.paddingtonbear9