Virgin Media Virgin Media Community

RonLee

Trying to phone to discuss renewal of package but have forgotten my memorable word. Received this link on my mobile phone www.virginmedia.com/help/package to help but it is not recognised. Is there another way to make contact with a real person...

RonLee · 20-06-2022

Received a call last week about the current special deal package that expires in August. A fresh one offered -slightly dearer but well below what reverting to the original would be.OK so far and I accepted. However there was constant reference to t...

RonLee · 07-09-2021

Some time ago -7years+? - my wife's Virgin PAYG was changed to a sim only account in my name at £5 a month. It has since increased to £5.50. I have a TV/Broadband/Phone account but can't find any trace of the sim only one. I receive monthly notifica...

RonLee

Have phoned several times but never been offered this

RonLee · 30-06-2022

Hi Paulina_ZThanks for your replyTrying to phone Virgin on 150 for help but can't seem to get past the initial "Press number for ......." automated reply.None of the options relate to an account query - what service do I ask for?

RonLee · 28-06-2022

I am not trying to register my 02 sim - as I said, I don't want it but was told it would be sent as part of the new package. I have no intention of using it and want to know why 02 say they will be billing me for £12.I have never been registered wit...

RonLee · 08-09-2021

Thanks. Quite happy with the increase, just want to see the terms and conditions.If credit expires 3 days before next cash transfer and I go to the next payment level is this a one-off or a new permanent contract? Someone told me I can still make ca...

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Memorable Word problem

Help with link with 02

Can't find a mobile account

Re: Memorable Word problem

Re: Help with link with 02

Re: Help with link with 02

Re: Can't find a mobile account