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exasperatedmatt · 13-01-2023

I guess i am posting this more to make me feel better, as I am well aware that I just have to wait things out as Virgin Media don't have any idea at all what their contractors actually are doing.Anyway this is my current situation:Ordered12/09/22 Fir...

exasperatedmatt · 30-09-2023

To answer a couple of questions, I got most of what I asked for:There were 3 differences, the start date, the rates and the "goodwill". They also stated that I should get a written apology.According to VM i should get the cheque within the next 7 day...

exasperatedmatt · 27-09-2023

Ombudsman was excellent, rapid turnaround, good communication, actually called me to make sure that they had all of the details.Then after the minimum amount of time alllowing VM to respond, they found in my favour.Virgin Media in this process, respo...

exasperatedmatt · 28-07-2023

Claim to Ombudsman now in, including evidence from Council of no permit delays.Thanks to all who have helped so far.

exasperatedmatt · 19-07-2023

Here is the transcript from Megan_L.Honestly I don't know what to think, there were no permit delays, and the Two man install provisional date is a new one to me. ""First things first, I have resent your Deadlock Letter, this will arrive via post via...

exasperatedmatt · 18-07-2023

Still no deadlock letter even though it has been promised, or any update from the admin or compensation team.What should my next move be?

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My Install Tale of Woe Since October.... So Far

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Re: My Install Tale of Woe Since October.... So Far

Re: My Install Tale of Woe Since October.... So Far

Re: My Install Tale of Woe Since October.... So Far