Swapped my VM eSIM to O2 SIM 4 days ago now, no incoming calls or texts on O2 sim, ring O2 up and they say ring VM, ring VM up and guess what? "Ring O2".Supposed to be seamless.....
Help!Had VM on eSim. Now put O2 sim in and can only make calls not receive them. Have deleted eSim profile so now can’t access VM anymore.What do I do, contact VM helpline or O2 helpline?Very frustrating!!
Hi I was told my service would transfer to o2 on the 24th and not to put the new o2 sim in until the virgin mobile service went off. It’s the 28th now and VM still going strong. Is this normal?
I just started with VM yesterday but I can’t seem to work out if wifi calling is working, I have a iPhone 14 pro, before when I was on Sky it said "sky-wifi calling" in the operator name but now it just says "virgin". Can anyone shed any light on thi...
Thinking of moving to Virgin Mobile, I need to ask 2 questions before I make my decision.1.Is virgin mobile using o2 now?2. If the answer to no1 is yes, does the service have visual voicemail now that Virgin mobile are now on o2.many thanksIan
O2 eSIM came this morning, supposedly would sort out the no calls or texts issue on O2, guess what when trying to set eSIM up... "We will text you a 6 digit code to make sure it's really you"...Guess what? Can't receive texts... helpful
At the moment I can call out and text out but most people can't call or text me when I'm using my O2 SIM card. When most people call me they get the VM voicemail but only two people so far can actually call me on my O2 SIM card. It's well weird.As I ...
I have found out in the meantime since my post that the switchover hasn't worked properly, on my O2 sim I can dial out and text out, but if anyone rings in they get my VM voicemail.Currently on the phone to O2 and they first wanted me to get me to tu...
Calling the sales team as a new customer on 0800 052 0238 does work as I have just got myself an eSIM for my iPhone 14 Pro. When I asked about an eSIM the operator said "sure I can help you with an eSIM", although she did mention I would be transferr...
