SandraWoo
On our wavelength
Joined 3 years ago
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Re: Oops somethings gone wrong
Hi Carley, I, like many others keep getting emails with my exclusive offer to renew my contract but the links never work. My contact expires on 24/6 so I’ve started looking at other provider deals but of course I don’t know what the comparison is to stay with Virgin. Do you know when I can expect an End of Contract Notification? Thanks1.9KViews1like2CommentsRe: Renewal Links in Emails and texts don’t work
Thanks for replying. I have tried the links on both my iPad and my android phone which use different browsers but with the same result. I did get a renewal price a few weeks ago but wanted to compare it to the offer Sky has made me but I can no longer see the renewal offer and can’t remember what it was to do a comparison. I’ve put in a complaint about all the broken links and asked for an email renewal offer but not sure if this will work. Dread the phone route . . . . .1.8KViews0likes1CommentRenewal Links in Emails and texts don’t work
My contract expires shortly and I have received a few emails and texts from Virgin that contain a link to look at my renewal offers. However, when clicked they all take me to a “Oops looks like something has gone wrong” page. If this a known error and if so could a Virgin rep let me know when they expect it to be fixed? Thank you.Solved2.5KViews0likes14Comments