ContributionsMost RecentMost LikesSolutionsRe: New contract deals- complaint I asked virgin media for a new deal, a few days ago I got offered the 264mb package for £23. I agreed but the lined cut off as their shifts finished. It took a few days to get back in touch and now they won’t offer me the same deal, instead would rather I leave to a new provider. terrible customer service! New contract deals- complaint