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Lombie01 · 07-04-2023

Hi. Since the outages earlier this week, none of my pods are connecting, do I need to unregistered them with the hub?

Lombie01 · 24-03-2023

Hi. I’m having a problem with my iphone/iPad and the Virgin hub 3. Every week or two, the iPhone or iPad fail to connect to Wi-Fi. After some investigation, I’ve found that the IP address on the phone or iPad have changed to 192.168.2…. Instead of 19...

Lombie01 · 18-11-2022

I’m trying to use the scanning feature of the Connect app and it is trying to connect to the original wifi network name which I changed, as recommended. So can’t scan

Lombie01 · 08-04-2023

I haven’t managed to get through to them yet, not patient enough:) I was hoping someone on here would know the answer. Sigh!

Lombie01 · 24-03-2023

Thanks for replying. I’ve discovered that if I switch off the ‘private ip address’ setting, it works fine and reverts to 192.168.0….

Lombie01 · 21-11-2022

Honestly, I now have working Wifi around the house after multiple calls to Virgin and wasted time, a ‘new’ hub and, now 3 pods, I can’t be bothered to fault-find your software for you. Nothing personal, to you, but these things should be working when...

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Wi-Fi pods not connecting

192.168.2.? On Apple devices

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