Hi Got a Virgin sim in November last year for my wife, didn't get round to porting her number in from her current provider, BT mobile. Is there a time limit on porting a number in or can we still do even if we have had the Virgin sim up and running i...

Hello Just joined Virgin mobile and have ported my old number and now can't sign in on the My Virgin Media app using user name and password, keep getting the message below. Can sign in on the website. Thanks Dave         [MOD EDIT: Subject title chan...