Bilsta
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Re: Moving home and being placed on to a new contract without contest
When I login in to myvirginmedia, it says: Latest bill Hi, it looks like you’re new here. As soon as your services have been installed you’ll be able to view your bill summary here. Underneath this text, there's a purple button that says 'view contract'. When you press the purple button it takes you to a page where there's a red button that says 'download contract' which when pressed downloads a pdf with my contract details. Thats where it says I have an 18 month contract which started on November 2nd and goes until May 1st 2024. Again, I made no changes to my package, all I did was move.1KViews0likes1CommentRe: Moving home and being placed on to a new contract without contest
I need help with this too, My 18 month contract ran out in June, I've remained on the same package and made no changes and been on a monthly rolling since my minimum term ended. I've recently moved and for some reason my account number is different and when I visit myvirginmedia it says I'm in a new contract for another 18 months. The moving team told me to ignore this and confirmed I'm not in a new contract but I need confirmation and if possible the contract pdf to be corrected when I login to myvirginmedia. Please help, in late 2020 I was put into an 18th month contract by virgin media without consenting to it and I can't allow it to happen again.810Views0likes6Comments