Joining in
since ‎02-11-2022
3 weeks ago

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  • 8 Posts
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  • 1 Kudos Given
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User Activity

HiI had a total loss of broadband from 22nd of August to 26th of August. I reported it via phone and My Virgin app. But I haven't received any compensation for this period.I'm waiting for your reply.Thank you 
HiMy internet connection went off last night. The hub flashing red light. I called the VM helpline and I got an engineer appointment for 4th of September.  It's almost 2 weeks.There are two notifications in my VM app:1. We've cancelled your technici...
Hi,I have a M500 Fibre Broadband and my upload speeds should be boosted from 36Mbps to 52Mbps.I have rebooted my hub but the speedtest shows 36Mbps.What I need to do to get upgrade?Thanks in advance,Sandor
Hi,when I ordered my VM internet bundle I got a £100 Amazon Voucher offer (Get a £100 Gift Card when you purchase Virgin Media Ultrafast M500 Fibre Broadband deal). I received an email when I purchased the internet "your gift will be sen...
Hi,I want to switch to eBilling from paper bills but there isn't option to switch eBilling in My account.I don't want to pay extra charge. Please, help me to change the billing details.
Kudos to you guys