HiI had a total loss of broadband from 22nd of August to 26th of August. I reported it via phone and My Virgin app. But I haven't received any compensation for this period.I'm waiting for your reply.Thank you 

HiMy internet connection went off last night. The hub flashing red light. I called the VM helpline and I got an engineer appointment for 4th of September.  It's almost 2 weeks.There are two notifications in my VM app:1. We've cancelled your technici...

Hi,I have a M500 Fibre Broadband and my upload speeds should be boosted from 36Mbps to 52Mbps.I have rebooted my hub but the speedtest shows 36Mbps.What I need to do to get upgrade?Thanks in advance,Sandor

Hi,when I ordered my VM internet bundle I got a £100 Amazon Voucher offer (Get a £100 Amazon.co.uk Gift Card when you purchase Virgin Media Ultrafast M500 Fibre Broadband deal). I received an email when I purchased the internet "your gift will be sen...