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Lizahb77 · 02-11-2022

Hi thereSince yesterday i am having problems accessing my Blueyonder email account: I have tried both accessing via my iphone and webmail via my virgin media. It keeps saying my credentials are incorrect but i havent changed anything.. see attachment...

Lizahb77 · 01-11-2022

Hi i have recently left Virgin ( Oct 10th ) after many many years . Today my blueyonder account stopped working citing a password problem( never had it before). I’ve reentered my password several times but it complaining about incorrect credentials. ...

Lizahb77 · 10-11-2022

Hi AshSo when i go to www.virginmedia.com, i click on the red tab Sign in to myvirginmedia. I type in my blueyonder.co.uk email and get to to the my accou t page which shows me the my account page - so latest Bill, update settings page. I then select...

Lizahb77 · 04-11-2022

Hi Grahamare you saying delete the blueyonder account in screenshot 1 and then add it back in screenshot 2 via the add email account?or delete it from screenshot 3? And add it back in?

Lizahb77 · 03-11-2022

Hi Grahami am signing in from that screen. Here are tge first 2 steps of the process. I click in Sign into My Virgin Media and i get screenshot 2. I then select the blueyonder account and i get screenshot 3 . Then after entering my password i am pre...

Lizahb77 · 03-11-2022

Yes GrahamSo i have logged back into my virgin media - the same as the previous step and rather than update details gone to bottom and clicked on Virgin media email .. and then i get through to my inbox ( second screen shot) I click on Folders and th...

Lizahb77 · 03-11-2022

Hi Graham Apologies - my screenshot intended to just show the end result as opposed what i actually did. I have done what you outlined tho.. screenshots below. after changing the password . I logged back in to myvirginmedia with the blueyonder accoun...

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