Denwah
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Re: Email Linked to Old Account - Cannot Register or Login to New Account
Hi there I’m having the same issue Basically moved home 5 years ago and my ex partner stayed on and carried on with the same VM broadband account. I have recently set up VM broadband in my new home (working fine) but I’m unable to sign into my account online (it takes me to the old account) I’ve gone through all details in the old account changing them to my ex partners (email address, name, telephone number etc) and then registered my email address to my new account but still when I log in it takes me to the old one. I’ve had several conversations on the phone and live chat but no success, help would be greatly appreciated.2.6KViews0likes2Comments