Tuning in
since ‎21-10-2022

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  • 6 Posts
  • 0 Answers
  • 2 Kudos Given
  • 0 Kudos Received

User Activity

TV hub arrived, I activated the TV services a couple of days ago by phone. Just had an email saying we see you haven’t activated your services. You need to send the equipment back. Seriously? I can’t log into my account as virgin are incapable of all...
Impossible to set a password. Hours spent online trying to get access to my online account. No password is accepted. 
Cannot get past the create password stage. Have literally created over 35 passwords. Support are no help and have spent weeks of my life on this… can someone please help? I see hundreds of ppl have the same problem. Class action litigation anyone?
I signed up to manage my account online but my email address is not recognised. I get emails with my bills and everything else but when I try to create an online account randomly it either says I am not registered or I am registered but any number of...
Kudos to you guys