echolyn
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New contract different to what was agreed pre-contract
Hi there. I spent some time agreeing a contract renewal today with one of the online chat agents and was happy with the outcome. We agreed on a mutually agreeable offer - I have the copy of the pre contract letter and chat history - so I was then surprised to receive the actual contract with a significantly higher price than that agreed - an extra £13.86. I tried to get through on the web chat but didn't get through to anyone. Would someone be able to help resolve this please?489Views1like3Comments