As above - my issue has changed to match what you’re saying. The programme cuts for a brief moment to black, the tv shows the channel (as though you’ve just turned to it - in my case HDMI-1) and then it’ll resume a few moments later. First thing to g...

See message 41 in this thread..“New box, 350 broadband. 360 box connected directly to router as per setup guide. No other devices or apps have this issue.”The TV box is also plugged in to the cable marked ‘TV’, in to the Virgin filter, in to the Virg...

Nope. As everyone has said, this only happens on Netflix. No codes, no errors. It’s been described multiple times by numerous people experiencing the same issue. Re-read the previous posts.

Tuner power levels? Everything is working fine. The cables are tight and secure. The tv box connected via LAN cable and service as expected. I do not feel that an engineer visiting to see the problem firsthand will solve it. I imagine this to be the ...

This issue is happening to me. Just moved to Virgin last week. New box, 350 broadband. 360 box connected directly to router as per setup guide. No other devices or apps have this issue. 13-15 seconds in to an episode or film and it stops. On some occ...