@AKW1989your welcome, just a quick update…I tweeted @virginmedia to advise how absurd it was that I would need to wait up to 30 days for a resolution, they picked it up and tried to advise a reset using the pin holes on the pods (I sent them photos t...

So I've literally just got off the phone with an agent who is telling me that the pods are not compatible with Hub 5 and that I would need to wait up to 30 days for this to be resolved.Read out what I've seen on the community so far about it and he h...